Maxwim takes the privacy of your personal information extremely seriously. This policy explains how we collect your data, why we collect it, and how we keep it secure.
Our six core security pillars — each designed to ensure your privacy.
Maxwim uses SSL-256-bit encryption technology — equivalent to international banking standards. Your data remains fully protected at every stage of transmission.
Maxwim never sells, rents, or shares your personal information with advertising companies. No data is passed to third parties except where required by law.
You may request to view, correct, or delete your information at any time. You have full control over your data.
Maxwim's servers are protected by advanced firewalls and access controls. Only authorized personnel can access specific data.
Maxwim is transparent about which cookies it uses and why. You can disable non-essential cookies at any time.
In the event of a data security incident, Maxwim will notify you and the relevant authorities within the legally required timeframe.
If you have any privacy-related questions, please contact our support team or FAQ View.
Maxwim ("we", "us", or "the platform") is committed to explaining, through this Privacy Policy, how we handle your personal information. This policy applies to the Maxwim website, mobile platform, and all related digital services.
By using any Maxwim service, you consent to the data processing described in this Privacy Policy. If you disagree with any part of it, please refrain from using our services and contact our support team.
Maxwim collects two types of information — what you provide voluntarily and what is collected automatically.
Information you provide voluntarily:
Automatically Collected Data:
Maxwim collects information through various methods, each fully transparent and based on your consent:
Maxwim uses your information only for specific purposes. A full breakdown is provided below:
| Purpose | Type of Information | Legal basis |
|---|---|---|
| Account creation & management | Name, email, password | Contract Fulfillment |
| Payment Processing | Payment information, balance | Contract Fulfillment |
| Identity Verification (KYC) | NID, Passport | Legal obligation |
| Fraud Prevention | IP address & device information | Legitimate Interest |
| Sending Relevant Offers | Game preferences, history | Consent |
| Customer Support | Chat logs, account information | Contract Fulfillment |
Maxwim employs multiple layers of security to protect your information:
Please note — no method on the internet is 100% impenetrable. We strongly encourage you to use a strong password and never share it with anyone.
Cookies are small text files stored in your browser. Maxwim uses the following types of cookies:
Maxwim does not retain your information indefinitely. Each category of data has a defined retention period:
Once the retention period expires, Maxwim securely deletes or anonymises your data.
Maxwim believes you own your data. You therefore have the following rights:
You may request to view all personal information Maxwim holds about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request the deletion of your personal data.
You may request that the use of your information be restricted in certain circumstances.
You may withdraw consent at any time for data being processed on the basis of your consent.
Maxwim's services are intended for users aged 18 and above only. We do not knowingly collect information from minors.
If a minor registers an account on Maxwim and this comes to our attention, we will immediately suspend the account and delete all associated data.
If a parent or guardian discovers that their minor child is using Maxwim, please notify our support team immediately.
Maxwim may update this Privacy Policy when necessary. For significant changes, we will:
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
The questions our members ask most frequently.